Mediation is a voluntary and structured method of alternative dispute resolution (ADR) in which a neutral third party, known as the mediator, facilitates communication and negotiation between parties to help them reach a mutually acceptable resolution to their dispute. Unlike arbitration, where a decision is imposed by a third party, in mediation, the parties themselves retain control over the outcome of the process.
Parties involved in a dispute may choose to engage in mediation voluntarily, either before or after litigation has commenced. Mediation can also be court-ordered in some cases.
The parties may agree on a mediator themselves or use a mediator appointed by a mediation service provider or court. The mediator is impartial and does not take sides in the dispute. Instead, their role is to facilitate communication and assist the parties in reaching a resolution.
The mediation process typically begins with an opening session, during which the mediator introduces themselves, explains the mediation process, and establishes ground rules for communication and confidentiality. Each party has the opportunity to express their perspective on the dispute and outline their interests, concerns, and goals.
Following the opening session, the mediator may hold private sessions, known as caucuses, with each party separately. During these caucuses, the mediator may explore the underlying issues, clarify misunderstandings, and identify potential areas of agreement or compromise.
The mediator facilitate negotiation and problem-solving between the parties, helping them to explore options, generate creative solutions, and overcome barriers to agreement. The mediator may use various techniques, such as reframing issues, reality testing, and active listening, to foster constructive dialogue and promote understanding.
Throughout the mediation process, the mediator may bring the parties together for joint sessions to discuss common interests, explore potential solutions, and work towards a final agreement. These joint sessions provide an opportunity for direct communication and collaboration between the parties.
If the parties are able to reach a mutually acceptable resolution, the mediator helps them document their agreement in writing. This agreement, often referred to as a settlement agreement or mediated agreement, outlines the terms of the resolution and is typically binding and enforceable.
After reaching an agreement, the mediator may follow up with the parties to ensure compliance with the terms of the settlement and address any concerns or issues that may arise.
Mediation offers several benefits, including flexibility, confidentiality, and the preservation of relationships between the parties. It empowers the parties to actively participate in the resolution of their dispute and can often lead to creative and sustainable outcomes. Mediation is commonly used in various contexts, including civil disputes, family disputes, workplace conflicts, and community disputes.